Tech Support Coverage Areas

tech support

Our IT Support Services

Our Tech Support service is designed in such a way as to give you a speedy and efficient solution and relief from any technology headache with a guaranty of you not losing your vital information.

We cover so many areas with our experienced team of professionals. We offer support in many ways which may include but not limited to a phone call, swift visit to your location to resolve faults and get you going again etc.

Support Areas

  1. Server Installation and Maintenance
  2. Server Updates & Support
  3. Hardware/Software Implementations
  4. Backup Maintenance
  5. CCTV Camera Surveillance support and maintenance
  6. Network Monitoring & Troubleshooting
  7. Desktop Support
  8. Operating System Upgrades
  9. Workstation Setup, Repair, and Upgrades
  10. Malware Prevention, Antivirus & Spyware Removal, Security Patches
  11. Hardware Warranty Support
  12. Software Installation/Configuration, Upgrades/Patches, Data Transfer/Conversion
  13. Internet Connectivity Issues
  14. Remote Network Management
  15. Email & Website Hosting Support
  16. Emergency IT Support
  17. Database Management and Administration

 

Support for Microsoft Solutions

 

  1. Office 365 Support
  2. SharePoint Development
  3. Skype for Business

 

 EXTRAS                                   

  1. Hardware/Software Procurement
  2. Microsoft Product Licensing
  3. Network Upgrades (WiFi, firewalls, routers, switches)
  4. Office Relocations (IT hardware moves, network cabling)
  5. Bandwidth Turn-Up Support
  6. Telecom Support
  7. Internet Service Specification and Support
  8. PABX and intercom services
  9. Bulk sms
  10. E-ticket and e-Cargo solutions and support.

 

tech support